Resident Resources

What You Can Do in the Resident Portal

Pay rent online, set up auto-pay, submit maintenance requests, view your lease documents, update your contact information, and easily connect with our team — all in one place.

Community Policies

Our community guidelines are designed to create a safe, enjoyable, and well-maintained environment for all residents. You can review the full policy document using the link above.

Have a Question? We’re Here to Help.

For anything related to your lease, maintenance, or AppFolio resident portal, please reach out to our team:
Email: portofino@asken.com
Phone: 806-793-3434

Please note: Our office does not monitor texts or emails 24/7.

For Emergency Maintenance:
Call 806-793-3434 to be connected with our after-hours maintenance team. Do not email or text for emergency requests.